RETURNS
Thank you for your purchase! We appreciate your support and hope you love your item. In order to provide the best service to all our customers, we would like to inform you that all sales are final.
We take great care in ensuring that our products are of the highest quality and meet your expectations. Before making a purchase, we encourage you to thoroughly review the product description, specifications, and any available customer reviews to ensure that it aligns with your needs and preferences.
Should you have any questions or concerns regarding a product before making a purchase, please don’t hesitate to contact our friendly customer support team. We are more than happy to assist you and provide any additional information you may require.
Rest assured, we are committed to delivering your order in excellent condition and strive for your complete satisfaction. If, however, an item happens to arrive damaged or there is an error with your order, please reach out to our customer support team within [X] days of receiving your package. We will be glad to address the issue and find a suitable solution.
Thank you for understanding and supporting our business. We value your satisfaction and will continue to provide superior service and quality products. If there’s anything else we can assist you with, please don’t hesitate to ask. Enjoy your purchase!
Have an issue?
To start a dispute over an item not received as described or damaged in transit, you can contact us at customerservice@antiquarianist.com. If the shipping container or its contents are damaged we ask to provide a couple of photos for insurance purposes. Upon receiving the photos and verifying the details of the dispute, if found valid, we will generally instantly refund the original purchase price.
You can always contact us for any return questions at customerservice@antiquarianist.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Refunds
We would like to inform you that we will personally notify you as soon as our inspection is complete. This notification will include whether your refund has been approved or not. In the event of approval, rest assured that you will be automatically refunded on your original payment method within a maximum of 2 business days. Please keep in mind that it may take some additional time for your bank or credit card company to process and reflect the refund on your account.
If more than 5 business days have passed since we approved your return and you haven’t received your refund, we kindly ask you to reach out to us at customerservice@antiquarianist.com. Our dedicated customer service team will be more than happy to assist you further.